Testing Conventional Wisdom – Knowledge Management Research Center – CIO
Perhaps this is one of the keystones of KM. Tap into an record the “conventional wisdom” to leverage. But this article points out the catch, what if it's wrong. Also I think the conventional wisdom capture, while it might be the most important information to capture, is the hardest to capture. Who wants to write down what “everybody knows”. This is also the information that employeers fear they will lose when people depart. No easy solutions here, but certainly food for thought.
Testing Conventional Wisdom – Knowledge Management Research Center – CIO: “For the most part, organizations involved in KM assume that the information they classify as knowledge is indeed factual and accurate, thereby providing a realistic glimpse into what's going on. But what if that so-called 'knowledge' isn't what it's made out to be? In other words, what if an organization's purported knowledge is simply conventional wisdom that has never been questioned?”