You can’t plan on it. You can’t create for it. I see a lot of posts and tips on how to make your content go viral. Or how to get thousands of likes. Or shares. Or comments. I have a real problem with these posts. I believe these posts miss the point of marketing. They…
SaneBox and Spark bring me close to email nerdvana Yes, yes Slack is awesome. Basecamp is killer and I love Asana. All of these tools are designed to reduce the amount of email we send and receive. Except it hasn’t worked out that way. I still get a lot of email from people, especially for…
Six things I learned that you can try today I was the Director of Customer Success at TeamFit (formerly Nugg) for a year and it was one of the best professional experiences I’ve had in my life. I went into the job thinking I knew a thing or two about building products and customer success and left realizing…
