by Tris Hussey on December 12, 2009 · 0 comments
in Books, Cool tools, Daddy Wears Slippers to Work, Internet Life, News and Info, Social Media, Technology, Tips and Tricks, Vancouver Observer - Techplanations, Web 2.0
Things have been pretty active over on my Vancouver Observer column, Techplanations. WIth the holidays coming up I had to cover gift ideas for geeks: Getting Great Gifts for Geeks and since we all need to stop talking on our cellphones while starting in BC starting in January I have a review of some Motorola headsets and a contest to win a headset or hands free car device–Do You Have a Headset for Your Cell Phone?.
Because the column is about helping people use technology better (and fix it when it [...]
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online news,
Social Media,
tech support,
tech tips,
Technology,
technology columns,
Techplanations,
Vancouver Observer,
Web 2.0
I’ve known I’ve wanted to teach for over 20 years, ever since the beginning of my undergrad days. While I used to think of teaching as my “fall back” job, I know now that teaching is something that I must do to be happy. When I teach, one of my core beliefs is that tech is not scary and anyone can learn it, which is why when I see first hand techies taking advantage of non-techies I get really pissed.
Yesterday I was teaching a second day at the Venture Program [...]
Tagged as:
tech support
On Friday I started the onerous task of dealing with the details of moving. Switching hydro, Shaw, etc. I also had a bit of a beef with Telus Mobility because when I tried a Telus Hotspot while at Pearson, I couldn’t connect for free. According to my plan I have unlimited use of all Telus Hotspots (which will rock with my Eee PC). I also wanted to figure out why my billing and account balance seemed to be wonky.
Well it turns out that first off I should have been checking [...]
Tagged as:
customer feedback,
customer service,
tech support,
Telus,
Telus Mobility,
UI,
website design