Tech Support Doesn’t Need Your Password (and shouldn’t ask for it)

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Let me make this absolutely crystal, freakin’ clear—tech support people don’t need your password. Folks, I’ve been in tech support and believe me, if we need to get into your account for some reason, we can. We can have your password reset ourselves. We can use system tools to manage your accounts. We have lot’s [...]

No one, not a single one of us, is immune to a phishing scam

We geeks like to laugh and shake our heads at n00bs who fall for phishing scams of one sort or another. We chastise out less-geeky partners and implore them to use better passwords. All the while we, the geekerati, feel smuggly immune. Yeah, reality check, we aren’t immune in the least little bit. All it [...]

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