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Tag Archives: customer service
Was business blogging only a fad for the good times?
Jim Turner and I worked together at One By One Media and Bloggers For Hire when business blogging was a new and unproven way to reach customers. Yes, it was often a hard slog, but blogging was hot in the … Continue reading
Posted in Blogging, Social Media, Web 2.0
Tagged advertising, Blogging, business models, customer service, Marketing, microblogging, PR, Social Media, Web 2.0
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Great customer service equation has two parts: you and them
This post from Service Untitled gave me just the right push and connection to flesh out my customer service post that’s been perking in my brain for a couple days now–Service Untitled» Blog Archive » Greet your customers by name. … Continue reading
Posted in Random Bits
Tagged business models, community building, customer service, EVDO, Telus, Telus Mobility
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Telus Mobility you need to work on your e-interfaces and communicate to customers better
On Friday I started the onerous task of dealing with the details of moving. Switching hydro, Shaw, etc. I also had a bit of a beef with Telus Mobility because when I tried a Telus Hotspot while at Pearson, I … Continue reading
Posted in Social Media, Web 2.0
Tagged customer feedback, customer service, tech support, Telus, Telus Mobility, UI, website design
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