Wow. Digg bleeding cash, ad revenues tanking, everyone want stuff for free–is there a smart, safe, and sane business model for the web? The same cannot be said of Digg, a site conceived by television host Kevin Rose as a replacement for the editors who pick headlines for readers. On Digg, readers vote headlines up [...]
Congrats to AbeBooks on completion of the Amazon deal
December 1, 2008 By Leave a Comment
Sure it’s been in the works for four months, but today it’s official, AbeBooks is now part of Amazon: AbeBooks is an online marketplace for books, with over 110 million primarily used, rare and out-of-print books listed for sale by thousands of independent booksellers from around the world. A true Internet success story, AbeBooks.com has [...]
Great customer service equation has two parts: you and them
November 13, 2008 By 2 Comments
This post from Service Untitled gave me just the right push and connection to flesh out my customer service post that’s been perking in my brain for a couple days now–Service Untitled» Blog Archive » Greet your customers by name. As you know Wednesday night I made the leap back into the Mac world, that’s [...]
Twitter vs. Magpie: Wait aren’t Magpie’s supposed to be one of the most annoying birds?
November 3, 2008 By 4 Comments
Image via Wikipedia Colleen Coplick’s discussion Sunday about Twitter ad start up Magpie brought a lot to the surface, and from the tweet search on the topic I don’t think many folks are in favour of it. Colleen plays Devil’s advocate contrasting Twitterfeed to Magpie: I totally understand that point of view, but I’m not [...]
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