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	<title>Comments on: Great customer service equation has two parts: you and them</title>
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	<link>http://trishussey.com/2008/11/13/great-customer-service-equation-has-two-parts-you-and-them/</link>
	<description>Social Media News, WordPress Info and Opinion from Tris Hussey author of Create Your Own Blog, Using WordPress and Teach Yourself Foursquare</description>
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		<title>By: Douglas</title>
		<link>http://trishussey.com/2008/11/13/great-customer-service-equation-has-two-parts-you-and-them/#comment-4744</link>
		<dc:creator>Douglas</dc:creator>
		<pubDate>Sat, 15 Nov 2008 21:38:40 +0000</pubDate>
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		<description>Tris,

Thanks for the link and for the extension of my post. You&#039;re exactly right. It is almost easier to start off nice and get mean if you have to than do it the other way around.</description>
		<content:encoded><![CDATA[<p>Tris,</p>
<p>Thanks for the link and for the extension of my post. You&#8217;re exactly right. It is almost easier to start off nice and get mean if you have to than do it the other way around.</p>
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		<title>By: Douglas</title>
		<link>http://trishussey.com/2008/11/13/great-customer-service-equation-has-two-parts-you-and-them/#comment-11558</link>
		<dc:creator>Douglas</dc:creator>
		<pubDate>Sat, 15 Nov 2008 21:38:00 +0000</pubDate>
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		<description>Tris,

Thanks for the link and for the extension of my post. You&#039;re exactly right. It is almost easier to start off nice and get mean if you have to than do it the other way around.</description>
		<content:encoded><![CDATA[<p>Tris,</p>
<p>Thanks for the link and for the extension of my post. You&#8217;re exactly right. It is almost easier to start off nice and get mean if you have to than do it the other way around.</p>
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