Lorraine's brother and family are moving out here to Pender this weekend.? Their house in Edmonton is sold and they have to be out of it tomorrow noon.? The plan was to pick up their reserved U-Haul truck today at 10 AM and start the drive out.? Guess what?? No U-Haul.? Not there, not available.? Even worse, get this, in the contract they aren't responsible for the delay!? So Lorraine's brother is scrambling to find a place for stuff that won't fit in his truck, his wife and kids are enroute due here on Saturday.? Lorraine's brother?? Not sure at the moment.? Sunday at the earliest, Monday is likely.
For all this hassle and crap, all U-Haul can say is sorry and there is a 1-2 delay in the truck's availability.? I knew about their spotty maintenance record, but this just takes the cake.
Tags: U-Haul, U-Haul bad service, U-Haul lies, U-Haul unreliable